At Ivorie Couture, your satisfaction is our utmost concern. Although we do not facilitate returns, our foremost commitment is to ensure your shopping experience with us is exceptional. Should any issues arise with your purchase, kindly connect with our dedicated customer support team at support@ivoriecouture.com within [2] days from the date of receiving your order. We will earnestly work to address and rectify the situation or offer store credit as appropriate.

Only proven defective items will be considered for return.

We are resolute in our endeavor to promptly resolve any concerns you may have. Our objective is to present you with the most fitting resolution to guarantee your contentment.

Limitations and Exclusions

All sales of design services are final and non-refundable. Additionally, designs created using third-party templates or design platforms are not trademarkable and cannot be registered as exclusive brand identifiers. If you need a design that can be trademarked, please contact us to discuss creating a custom, original design specifically for trademark registration.

For additional assistance, please feel free to get in touch. Your faith in our brand holds immense significance, and we are fully devoted to making it a rewarding experience for you.

Thank you for selecting Ivorie Couture.

Warm regards, The Ivorie Couture Customer Support Team